Nway Oo Hti Digital Gift Card Terms and Conditions

1. Usage

1.1 Limited Use

Nway Oo Hti Digital Gift Cards are exclusively for the purchase of Nway Oo Hti products. They cannot be used for any other purpose.

1.2 Agent Restrictions

Nway Oo Hti agents are prohibited from using Digital Gift Cards. This restriction ensures fair usage and prevents conflicts of interest.

2. Transferability and Validity

2.1 Transferability

Gift Cards can be transferred to other users but are strictly for one-time use. Once used, they cannot be reused or transferred again.

2.2 Validity Period

Gift Cards are valid for six months from the date of issuance. After this period, any unused balance will be forfeited. It is important to activate and use the Gift Card within such timeframe to avoid losing the remaining unused balance.

3. Refunds and Exchanges

3.1 Non-Refundable

Gift Cards are non-refundable and cannot be exchanged. This policy is in place to maintain the integrity and value of the Gift Cards. Any future changes to this policy will be communicated in advance.

4. Top Up and Resale

4.1 Restrictions

Gift Cards cannot be topped up with additional funds or resold. These measures are designed to protect the value and prevent misuse of the Gift Cards.

5. Currency

5.1 Currency Denomination

The value of the Digital Gift Card is denominated as 1 MMK (Myanmar Kyat) equals 1 GMMK (Gift Myanmar Kyat).

5.2 GMMK Usage

GMMK is specifically created to maintain the valuation of the Gift Card. It can only be used to purchase Nway Oo Hti products through a Nway Oo Hti account. GMMK cannot be converted to other currencies or credited to a Spring Development Bank (SDB) account.

6. Loss and Replacement

6.1 Reporting Loss

In case of loss, the owner must inform the Nway Oo Hti customer care team to request a reissuance of the Gift Card to their address.

6.2 Conditions for Reissuance

Reissuance requests can only be actioned for Gift Cards that have not been claimed on the system or have not expired.

7. Limits

7.1 No Specific Limits

Currently, there are no specific limits set for the amount or number of Gift Cards. Should there be any changes to this policy, it will be communicated to users via appropriate channel.

8. Delivery and Gift Card Activation

8.1 Instant Delivery

Nway Oo Hti Digital Gift Cards are delivered instantly to the recipient's Nway Oo Hti upon purchase.

8.2 Activation Process

Each Digital Gift Card contains a unique QR code. To redeem and purchase Nway Oo Hti products, users can scan or upload the QR code as part of the activation process.

9. Fraud

9.1 Fraud Prevention

Nway Oo Hti reserves the right to take any necessary actions, including refusing to issue or honour a Gift Card, if fraud is suspected.

9.2 Fraudulent Activities

It is possible that counterfeit Nway Oo Hti Gift Cards may be issued and sold by individuals engaging in fraudulent activities. While Nway Oo Hti undertakes all reasonable measures to keep its customers and agents informed and vigilant regarding potential fraud, the occurrence of such criminal activities is beyond our control. Consequently, we strongly advise all Nway Oo Hti customers and agents to remain alert to the possibility of fraud. Should you suspect any fraudulent activities in your locality, you are requested to report such suspicions to [email protected]. This will enable us to monitor the activities of certain individuals or organisations and, where appropriate, report them to the relevant authorities.

Please be advised that Nway Oo Hti shall not be liable for any loss or damage suffered as a result of fraudulent activities. Customers and agents are duly informed of the proper procedures for purchasing tickets and gift cards through their accounts or via authorised agents. It is incumbent upon customers and agents to adhere strictly to these procedures.

9.3 Account Actions

Nway Oo Hti may close a user’s account and charge alternative payment methods if a fraudulently obtained Gift Card is redeemed or used to make purchases.

10. Notifications

10.1 Public Announcements

Any important notifications related to Nway Oo Hti and its products will be announced publicly via the Nway Oo Hti web application, social media, and email.

11. Disclaimer

11.1 Amendments

Nway Oo Hti reserves the right to amend these terms and conditions at any time. Amendments will be effective immediately upon publication on the Nway Oo Hti website. Continued use of the Gift Card after such amendments constitutes acceptance of the new terms.

11.2 Responsibility

Nway Oo Hti is not responsible for lost, stolen, or unauthorized use of the Gift Card. No compensation will be provided in such cases except as outlined in Section 6.

12. Limitation of Liability

12.1 Replacement Policy

If a Gift Card is non-functional, the sole remedy and our only liability will be the replacement of the Gift Card.

13. Termination and Waiver

13.1 Termination Conditions

Your rights under a Gift Card will terminate if you fail to comply with the terms set out herewith or if your Nway Oo Hti account is terminated or suspended.

13.2 Ceasing Use

Upon termination, you must cease all use of the Gift Card. Nway Oo Hti may revoke access to any remaining Gift Card balance.

13.3 Non-Waiver

Our failure to insist on strict compliance with these terms does not constitute a waiver of any of our rights.

14. Disputes

14.1 Dispute Resolution

Any disputes or claims relating to Gift Cards will be resolved according to the Governing Law and Dispute Resolution set out by the Ministry of Planning, Finance and Investment, National Unity Government, Myanmar.

15. Purchase

15.1 Account Requirement

To purchase a Digital Gift Card, you must have a Nway Oo Hti account linked to an SDB account.

15.2 Creating an Account

If you do not have an account, you can create one by following the instructions on our website. Ensure your SDB account is used to top up your Nway Oo Hti account with sufficient funds prior to making a purchase.

16. Contact Information

16.1 Customer Support

For any inquiries or assistance, please contact the Nway Oo Hti customer care team at [email protected] .

Last updated at 3 Sep 2024